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Small Biz Experiences

Small Business Experience Marketing Building customer loyalty with memorable, high-impact, low-budget promotional events

Seven Ways Main Street Businesses Take Advantage of Summertime Events

Businesses can increase awareness by taking advantage of the attention and publicity gained through shared event promotions.

Main Street Businesses Take Advantage of Summertime Events 

Small business owners emerge from an off year, to say the least, where retail sales and services mostly continued online but walk-in foot traffic dwindled to a mere trickle of previous flow. Covid stills impacts all our lives and the only way to disrupt it is through innovative, creative activities that not only offer opportunities for engagement but stimulate excitement and hints of freedom.

Street Fairs, summer sales, walking tours, and special events are valuable summertime promotion, eagerly anticipated by many businesses located in business districts or main streets. Owners recognize record sales on event days, can add new faces to their customer bases and build supportive communities through shared activities. Most importantly, businesses can increase awareness for their products and services by taking advantage of the attention and publicity gained through shared event promotions.

Here are seven ways to help you make the most of event days:

1.  Take Your Business Outdoors - Many people come to a business district on event days but they may not go inside your business. Be prepared to attract people as they walk. 

Set up a full storefront or even a table, out front. Display bright, colorful merchandise, giveaways, promotional flyers or coupons. Get creative with kissing or photo booths, mind game puzzles, tongue twister competitions, bingo cards, poetry slams, or colorful art projects. Try classic carnival games like balloon dartboards, duck ponds, bean bag tosses or hoop throws. Contests or raffles are a natural way to collect customer data. Create an activity with prizes to be picked up later.  

Consider teaming up with a more centrally located business and add a display, even a simple signboard, about your business where people and activities are concentrated. 

Use interactive tricks, selfie-stations or contests to draw people to your storefront. A classic “prize wheel” engages people, especially kids, bringing them into your world. Focus on your target market when giving out rewards, SWAG items, sweets or certificates. In fact, at most of the events we've been to, our photo booth is constantly the principal crowd puller.

Invite a singer-song writer to play her guitar for tips or hire a professional busker to entertain people passing by.

Covid Care: Use online registration tools to let participants sign themselves up. Make a BIG noise when selecting winners. Post winner’s names and pictures on boards at your booth. 

Restaurants, cafes and bars: take orders outside and online using QR codes posted everywhere out front. 

Set up a lively, inviting outdoor patio with lots of shade (or umbrellas in case of rain) that also provide a rest area. 

2.  Make a Good Impression - A large, shared promotion increases the likelihood of new faces to an area, offering a lively first impression. 

Make sure your storefront and sidewalk are clean and inviting. Add garbage and recycling containers and keep them emptied.  

Be a resource for the event. Provide information and directions about event activities and other businesses in the area.

Have extra staff on hand. Make your restrooms available if possible and offer a refillable water station.

Run specials that continue through the next month to encourage customers to come back later. 

3.  Sponsor Event  or Special Activity – You might be too busy to create your own distinct activity at a large event so instead consider offering to sponsor a display, some specialty demonstration, benefit, or entertainment activity. Your business can be promoted long before the event on posters, flyers, websites, and on social media. People will remember that your business supports community events and may choose you over others throughout the year. Promote the event, and your involvement in it, on marketing materials at your business, through mailings and in advertising.

4.  Advertise – Cooperative advertising usually offers discounted pricing by news magazines, online event sites, and local community newspapers. 

Whether or not you advertise in advance, plan to promote your business on ad materials or merchandise that you hand out, sell, or give away on event day.

Make sure that the new customers know how to find you again. Even if you don’t participate in shared advertising, add event information to your own ads, showing community support and keeping your own ads fresh.

5.  Cater to Walkers and Bikers - Think about items you can offer that might appeal to this kind of event’s attendees and shoppers who are on foot or on bike. 

Promote small merchandise that is easy to carry and give away coupons that will entice shoppers back another day. 

Share quick bites, small sips of refreshing snacks and beverages. 

Provide reusable shopping bags (with your business name on them).

6.  “Give Back” to the Community - Show gratitude to the customers and neighbors that support your business during the other 364 days of the year. In the month leading up to a big event, give “insider” passes or Good Neighbor Discounts to say “thank you” to the community that helps to make the area a vibrant business district, even when it’s not an event day. Long-time customers will feel appreciated. 

7.  Read the comprehensive book, Small Business Experience Marketing, an event planning guide by seasoned community event consultant, Bridget Bayer. Experience Marketing is straightforward manual that shows how small business owners can benefit over the long-term by using detailed sensory stimulation and community connections learn ways to provide lasting memories and loyal customers..  Small Business Experience Marketing shows how every small business can prepare, partner, promote and produce an event that creates an experience your customer wants.